Terms and conditions

1. General:

For business relations with Skincare Shop, Weissensteinweg 1, 4532 Feldbrunnen - (hereinafter referred to as "us" or "we") and the customer (hereinafter referred to as "you", "your", "you"), these terms and conditions and / or the Swiss Code of Obligations are binding.

2. Purchase contract:

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded by placing a binding order of the goods contained in the shopping cart by clicking on the button "Order". The confirmation of receipt of the order follows immediately after sending the order by email, this is also your order confirmation.

3. Prices:

All prices quoted on the order page are in Swiss francs and include VAT at the statutory rate of 7.7%. The shipping costs are not included in the quoted prices.

4. Right of withdrawal:

Skincare Shop grants the customer no withdrawal period. The purchase contract is legally binding with the conclusion of your online order.

5. Returns (this only applies to the products of Wrap Up by VP)

If you do not like something, you can return the goods without giving reasons within 7 days.

- Please use the provided return label.

- The returned goods must be flawless, undamaged, unworn, clean and provided with the original label.

- Please attach the original invoice so that we can credit your return.

Please note that in the case of a return shipping costs for return shipping of CHF 18.00 go to your expense.

Refund Policy:

After receipt of the return you will receive a credit note of the amount paid (minus the shipping costs of CHF 18.00).

In the case of prepayment and payment with the Postcard, the credit will be credited to your bank or postal account. *

When paying by credit card, the credit is made via the card account.

When paying by PayPal, the credit will be made via the Paypal account.

* For credits to the bank or postal account, we rely on a correct account. For bank transfers abroad, the bank charges are at your expense.

6. Warranty:

The warranty is subject to legal regulations. In the case of legitimate complaints, the customer has the choice of exchange or credit on an account specified by him / her and offsetting the corresponding transfer charges.

7. Refusal of acceptance:

If the customer refuses to accept the ordered goods without revoking the order before leaving our premises, we charge a processing fee of CHF 50.00.

8. Retention of title:

The delivered goods remain our property until full payment.

9. Final provisions:

Errors and price changes are reserved at all times. To the extent permitted by law, we assume no liability for improper handling or use of the products sold by us. The statutory provisions according to Swiss Code of Obligations apply. Jurisdiction for disputes arising from the closed contract is CH-4532 Feldbrunnen.